HEALTHCARE COORDINATION & BENEFITS NAVIGATION PROGRAM
Program Summary
The Healthcare Coordination & Benefits Navigation Program supports individuals in accessing, managing, and maintaining healthcare and public benefits essential to long-term stability and well-being.
The program provides hands-on coordination with healthcare providers, insurance plans, and public benefit systems, including Medicare, Medicaid, and Veterans Affairs. Services are available independently or as part of a comprehensive care plan.
Program Components
Healthcare & Benefits Assessment
Assessment of healthcare coverage, provider access, benefits enrollment, and unmet medical needs.
Primary Care & Provider Coordination
Connection to primary care providers, coordination with nurse practitioners, facilitation of medical record transfers, and post-discharge monitoring.
Medicaid & Medicare Navigation
Assistance with enrollment, recertification, plan optimization, and education on available benefits.
Veterans Benefits Navigation
Support with VA enrollment, healthcare access, and referrals for Aid & Attendance and long-term planning.
Advocacy for Individuals Unable to Self-Advocate
Acting as a point of contact for individuals with sensory, cognitive, or medical limitations. Ongoing Monitoring & Coordination Continuous oversight of care transitions, coverage status, and service continuity.
Program Outcomes
● Increased access to healthcare
● Improved utilization of public benefits
● Reduced out-of-pocket healthcare expenses
● Reduced preventable hospital readmissions
● Improved continuity of care
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